Get In Touch
Harbourtown Day/Night Surgery can offer you and your family a wide range of healthcare services. We're always here to help.
Shop 37A, Harbourtown Premium Outlets
147-189 Brisbane Rd
Biggera Waters QLD 4216
General:
admin@harbourtownsurgery.com
Our team will respond as soon as possible. For urgent matters, please call us directly.
In our practice, customer satisfaction and patient experience is important to us. All patients have the right to complain if they feel the service they received did not meet their expectations. Patients and others have opportunities to register their complaints either verbally to the Practice Manager, in writing or via our suggestion box. The Practice Manager can be contacted directly by calling our practice or email to practicemanager@harbourtownsurgery.com. All complaints are attempted to be resolved at a practice level. Only if a satisfactory outcome is not reached, you can direct the complaint to the Office of the Health Ombudsman by contacting 133 646 or www.oho.qld.gov.au.